You can easily track the status of your return through our return portal. There, you will find the return label with the corresponding tracking code, allowing you to follow the shipment and see when it arrives at our warehouse.
Once the package is delivered to us, it will take up to 5 business days for us to process your return and initiate your refund. You will receive an email confirmation once your return has been processed.
Note: Please make sure to use the correct return label with the tracking code, so we can quickly identify and process your return.
You can always check the current status of your return in the portal, and you'll receive a notification once the refund process has started.