Has your order been delivered incorrectly, or are you missing an item? Don’t worry, we’re happy to sort it out for you!
Do you have a problem with your order? Report your problem here easily with your order number and email address.
Select the items with an issue in the form. Provide the reason for your request and always include a photo of the package and its contents. This way, we can help you quickly!
Great, your request is complete! We will contact you as soon as possible.
Have you ordered something through one of our partners and want to report a problem?
| Bol.com | Submit a return request via your bol.com account. Instructions will follow from bol.com. |
| Wehkamp | Make a report on our return platform via the "Report a problem" button. |
| Amazon | Make a report on our return platform via the "Submit a request" button. |