You’ve placed and paid for your order but haven’t received a confirmation email. What now?
If you haven’t received a confirmation after placing your order, we recommend checking your spam or junk email folder first. The confirmation may have ended up there.
You have a proof of payment, but haven’t received a confirmation email.
Please contact us via the contact form. Include the name, address, and email address you used when placing your order. We’ll be happy to assist you!
You have neither a proof of payment nor a confirmation email.
Unfortunately, your order was interrupted during payment. This can happen if your internet connection is lost, for example. Since you haven’t paid, you can place the order again.
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