Does your complaint meet the warranty conditions? Then you can submit a warranty request via the button below. When submitting your request, please include the following points so we can assist you better!
Describe the issue or defect: Mention the problem, when the problem started and include your order number.
Usage and maintenance explanation: Explain how you have used, maintained, and cleaned the product so we can understand the situation properly.
Provide visual evidence: Upload photos or a video of the defect. Please note: If it's about a pan, please also send photos of the top and bottom.
Done! The Cookinglife team will contact the manufacturer and keep you updated on the process. Please note: an investigation may take a few weeks.