All items purchased from us come with a statutory warranty. This means that an item should be in good condition upon delivery and should function properly with normal use.
If an item does not function properly within the warranty period, we will seek a suitable solution as quickly as possible. This may involve repair, a replacement item, or a voucher.
If the issue with the item is due to user error, you are not entitled to a free repair, a replacement item, or a refund.
If you have used the item normally and it has worn out due to regular use, unfortunately, you are also not entitled to the solutions mentioned above.